Cookies & Privacy Policy

Northamptonshire’s Local Professional Removal Service

You Pick The Location, We Will Take Care Of The Rest

At Metro Removals we take our customers rights seriously. For more information on how your online data is used, please read our cookies & privacy policy below.

Cookies & Privacy Policy

Cookies & Privacy Policy

This is the website of: Metro Removals Ltd

We can be reached via e-mail:  sales@metroremovals.co.uk, or you can reach us by telephone: 01536 665 149

1. Cookies

By using the website of you consent to the usage of data captured by the use of cookies. Cookies allow us to do multiple things to enhance and improve your browsing experience on our website. If you wish to turn off cookies, please adjust your browser settings. Our website will continue to function without cookies.

We use cookies to track visitors to our website; these details are in no way personal or identifiable details and will never be shared. Our cookies are for the sole purpose of improving the performance of our website for you, the user; this includes allowing us to geo-target our users, to make websites more personal and relevant to you.

Below are the third party tools we use:

Google Analytics

Page views, source and time spent on website are part of the user website activities information we can see with this cookie. This information cannot be tracked back to any individuals as it is displayed as depersonalised numbers; this is in order to help protect your privacy whilst using our website.

Using Google Analytics we can take account of which content is popular, helping us to provide you with reading and viewing materials which you will enjoy and find useful in the future.

We also use Google Analytics Remarketing cookies to display adverts on third party websites to our past site users, based on their past visits. The data we collect will only be used in accordance with our own privacy policy and Google’s privacy policy.

Should you not wish for your website visits to be recorded by Google Analytics, you are able to opt-out with the addition of a browser add-on: tools.google.com/dlpage/gaoptout/

Google Analytics Advertiser

We use Google Analytics Advertiser Features, which helps us to better understand site visitors, via anonymised data. This can include collecting information from:

This information is collected via Google advertising cookies and anonymous identifiers, in addition to data collected through the standard Google Analytics implementation. It allows us to understand what type of users visit the site, which then allows us to improve the website’s offerings for a better user experience.

Google AdWords

We use Google AdWords to see which pages led to our users submitting contact forms to us, which allows us to create a more effective marketing campaign, and make better use of our paid search budget.

DoubleClick

We use DoubleClick cookies and remarketing codes on our website to record user activity. The information we collect allows us to create targeted advertising in future work and across Google’s network of partners.

Website Optimiser

Our website optimiser uses cookies to remember your search history. The information collected is anonymous and not personally identifiable, and allows us to generate more relevant results for your searches in the future.

Call Tracking

We use Call Tracking to set dynamic phone numbers on our site. These help us identify how you found the website when you call us and allows us to identify the source that you used to find the website. It gives a better idea of our users’ requirements and lets us tailor our advertising methods in the future.

2. Privacy Policy

For each visitor to our web page, our web server will not hold any information regarding the domain or email address.

If you supply us with your postal address you will only receive the information for which you provided us your address.

Persons who supply us with their telephone numbers will only receive telephone contact from us with information regarding enquiries placed online.

If you do not want to receive emails from us in the future, please let us know by sending us an email at the above address.

3. Personal Identification Information

We may collect personal identification information from users in a variety of ways, including, but not limited to when users visit our site, subscribe to our newsletter or fill out a form, and in connection with other activities, services, features or resources we make available on our site. Users may be asked for, as appropriate: name, email address and phone number.

However, users may visit our site anonymously. We will only collect personal identification information from users if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain site related activities.

Your personal information may be used to inform any promotional information sent to you about third parties that are deemed to be relevant to your needs. Unless we have your permission, or unless required to do so by law, we will never sell, distribute or lease any personal information to a third party.

4. How We Store & Protect Your Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site.

Consumers can have any inaccurate contact information corrected by sending us an email at the above address.

5. Sharing your Personal Information

We do not sell, trade, or rent users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

We may use third party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.

6. Variations to the Policy

From time to time, we may use customer information for new, unanticipated uses that have not been previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our website to notify you of these changes. For these new purposes, we will only use data collected from the time of the policy change forward. If you are concerned about how your information is being used, you should check back at our website periodically.

Customers may prevent their information from being used for purposes other than those for which it was originally collected by emailing us at the above address.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.

For any further information regarding cookies, or our use of cookies, please visit: support.google.com/analytics/answer/2700409?hl=en-GB

Why Choose Us?

Here at Metro Removals, we are a family-run business offering a range of expert removals services and storage solutions throughout Kettering, Market Harborough and Thrapston. Established in 1982, we have years of expertise in our industry, allowing us to provide high quality services at great prices.

  • Local family business since 1982
  • Local & international moves
  • Competitive prices
  • Free home visits
  • Free quotations
  • Fully insured
Request A Free Quote
Metro Removals - Market Harborough & Kettering

Providing a fully comprehensive service, we are able to handle all aspects of your residential, commercial or office move, taking the process from start to finish. Our range of local and national removals and storage services includes:

Dependable, Worry-free Removals

We are fully insured as well as being BAR approved and we adhere to the CTSI approved BAR Code of Practice.

BAR Guarantee
Excellent4.9★★★★★ Based on 32 reviews from review us onAnn Holyoak ★★★★★ I just wanted to get in touch to say a huge thank to Metro Removals for moving us from Uppingham to Desborough, with a full day off packing on the Thursday and getting as much in the van as possible, to finishing off on the Friday and moving us into our new home you staff, Dean, Liam, Alex and Pez were extremely helpful, willing to go the extra mile and courteous throughout.We haven’t finished unpacking yet, but so far no breakages and suspect there won’t be any. Well done to you all for a great job done and for the level of customer service we received!Thank you from the Holyoak Family.Response from the ownerHi Ann! Thank you for the lovely review and 5 stars! I'm so glad we were able to help you move and we hope you enjoy your new home!The Metro Removals Team Pippa Hobbs ★★★★★ Metro Removals provide the most amazing Service !! From the 1st Contact to the actual move, they did everything they could to help us at a very stressful time. The quote was competitive and they really delivered on the day. Punctual & professional, they loaded with skill & care. Drafting in additional crew on the move day to make the unload even quicker. Whilst we wont be contemplating another house move anytime soon, anyone that is, we highly recommend a call to Metro as your number one choice for removals.Response from the ownerHi Pippa! I'm so happy to hear we were able to help you during a stressful time. Thank you for using our services!The Metro Removals Team John Reynolds ★★★★★ We found metro very professional at all times and we have now unpacked and not found any damage. Great job definitely recommend this company 👌Response from the ownerHi John! Thank you for your review. I'm glad to hear our team were able to help you!The Metro Removals Team Jo Barber ★★★★★ Metro Removals have just moved us from Northamptonshire to France this week and have been efficient and professional throughout. All items packed well and customs inventory completed for us. Communication excellent from start to finish. Negotiated a very narrow lane expertly. Even the dog enjoyed their company!Response from the ownerHi Jo!Thank you for the review and 5 stars. I'm glad we were able to help you move to France. We're also glad that your dog was happy with our services!The Metro Removals Team Emma Orriss ★★★★★ Excellent service and very easy to work with from the moment I reached out for a quote. Made our move as easy at it could be and all our items were handled extremely carefully. Would recommend to anyone in the area without hesitation.Response from the ownerHi Emma, we're glad to hear! Thank you for your feedback and the 5 stars!The Metro Removals Team Mark Temperley ★★★★★ We used Metro Removals in November and they couldnt have been more helpful and efficient. Everything went very smoothly from the original booking to loading the day before and on the day of removal. Its very much a team effort with other staff joining the unloading once they had finished their jobs. Very highly recommended! Thanks to Lee and the teamResponse from the ownerHi Mark, we're happy to hear you were satisfied with our services. Thank you for the review!The Metro Removals Team Luke Parker ★★★★★ Metro removals were fantastic through out, they went above and beyond to ensure our move was as stress free as possible and I couldn’t recommend them highly enough!Excellent service all round!Response from the ownerHi Luke, thank you for the lovely review and 5 stars. We appreciate it!The Metro Removals Team Martyn Willows ★★★★★ Excellent service, loaded our belongings efficiently and carefully. At our new home they even carried out some tree surgery to access the entrance. They then worked really hard to u load with the same care. Thank you.Response from the ownerHi Martyn, thank you for the 5 stars and lovely review. We appreciate it!The Metro Removals Team Alison T ★★★★★ We recently used Metro Removals and have to say they were a pleasure to deal with. They were very efficient and the guys were very helpful and a credit to the company!I have no hesitation in recommending them!!Response from the ownerHi Alison, thank you for the review and 5 stars we appreciate it!The Metro Removals Team Linda Morrison ★★★★★ We moved on the hottest day over the year, 40 degress The lads were absolute heros and I would recommed them.Response from the ownerHi Linda, thank you for the 5 stars and lovely review.The Metro Removals Team Jenny Childs ★★★★★ Move very efficiently handled. The guys were helpful and polite. Recommended.Response from the ownerHi Jenny thanks for the comments and the 5 stars.The Metro Removals Team Sean Maxwell ★★★★★ Metro removals were excellent.We had lots of delays with our exchange ( which apparently is quite normal!). Lee was very reassuring that he would fit us in as soon as we had a date, which he did.We used the packing service which was well worth it. The packers were unobtrusive, quick and excellent, as were the team who moved our belongings into our new house.We paid for the delay insurance, we did not get our keys until 4.30pm ( which would have cost us more had we not taken it)!To be highly recommendedResponse from the ownerHi Sean, thanks for the 5 stars and the nice comments.The Metro Removals Team Peter Lancaster ★★★★★ What a crew we had to move us. So polite, so helpful, so fast and so professional. We can highly recommened these guys. Brilliant. A big thanks to Lee and his men.Response from the ownerHi Peter thank you for taking the time to leave the review. We will let the guys know what you have said. Enjoy your new home!The Metro Removals Team Amy Hayward-Paine ★★★★★ Managed to support my move needs at quite short notice, both for piano moving and a subsequent house move. Following an initial consultation, the team then arrived when expected, on time and were professional from start to finish. They worked non-stop and managed to keep smiling even though we moved in the rain. Would highly recommend.Response from the ownerHi Amy thank you for the nice comments and the recommendation.The Metro Removals Team Paul Cater ★★★★★ Last October we moved to Norfolk and selected Metro Removals as a preferred removal company. This is the second time we have used them after experiencing their unrivalled service back in 2007.Moving in a pandemic was stressful enough but the communication and responsiveness of Lee was great and the price was reasonable (compared to competitors).The team on the day were professional, thorough and hard working and we were up and running to a new adventure.At our new home access was not straight forward but they were brilliantly flexible and again worked hard to move us in without any issues.Would have no hesitation in recommending the team - selecting them a second time tells you everything about their service and I would use them again if I was in that area and moving.Response from the ownerHi Paul thank you for using us again and also for taking the time for the comments.The Metro Removals Team Craig Read ★★★★★ Excellent service from Dean & his team from us moving out storing our furniture and delivering to our new home the following week.Wouldhighly recommend for a stress free move.Response from the ownerHi Craig, Thanks for leaving the nice comments and the 5 stars. We appreciate it.The Metro Removals Team aca01gh ★★★★★ Brilliant company. Service was impeccable. The team who did our house were brilliant. I would not consider using any other company when moving house.Response from the ownerThank you for the comments and the 5 stars. We appreciate your business and the time you took to leave the review.The Metro Removals Team Dodge Miester ★★★★★ Great guys and very helpfulResponse from the ownerHi Dodge, Thanks for the 5 stars and the comments.The Metro Removals Team Deborah Wallis ★★★★★ The company were really patient with the many delays to our moving date. On the day the guys worked so hard to make everything go smoothly. It was a long distance move so they had to sleep in their lorry and unload the next day but their only concern was to make sure we were comfortable. Can't fault them.Response from the ownerHi Deborah, thank you for the review and the 5 stars. We will pass the comments on to the drivers.The Metro Removals Team Paul Collins ★★★★★ Lee and his team were very professional in all aspects of the move and they were great value compared to other brands. Would highly recommend Metro Removals Ltd to anyone moving or wanting their items stored.Response from the ownerHi Paul thank you for taking the time to leave the lovely comments.We hope that you enjoy your new home.The Metro Removals Team Patricia Gore ★★★★★ great removers had no problems at allResponse from the ownerThanks Patricia for the nice comments and the 5 stars!The Metro Removals Team Angela Ostrander ★★★★★ Professional, understanding, and courteous. I cannot thank the guys enough for all of their help on my home removal and storage.Response from the ownerHi Angela thank you so much for taking the time to leave the lovely review and the 5 stars. We all hope that you enjoy your new home.The Metro Removals Team Janice Aitkens ★★★★★ Great guys who did our move last Friday very helpful worked very hard on a very hot dayThanks to all the teamResponse from the ownerHi Janice, thanks for taking the time to leave the review. It was hot but we are always there on the day come rain or shine.The Metro Removals Team Meg Swanton ★★★★★ Response from the ownerHi Meg thank you for the 5 stars we appreciate it.The Metro Removals Team js_loader
Need Help Or Advice?

Our friendly team are available to discuss your requirements, take bookings, and offer advice. Give them a call on 01536 665 149 or 01858 515 015 or e-mail us at sales@metroremovals.co.uk. Alternatively, click the button below to fill in our contact form.

Contact Us
Google Rating
4.9
Based on 32 reviews
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