Cookies & Privacy Policy

Name: Metro Removals
Address: Metro Removals, Orion Way, Northants, NN15 6NL
Telephone: 01536 665 149
Price range: £

This is the website of: Metro Removals Ltd

We can be reached via e-mail: sales@metroremovals.co.uk, or you can reach us by telephone: 01536 665 149

1. Cookies

By using the website of you consent to the usage of data captured by the use of cookies. Cookies allow us to do multiple things to enhance and improve your browsing experience on our website. If you wish to turn off cookies, please adjust your browser settings. Our website will continue to function without cookies.

We use cookies to track visitors to our website; these details are in no way personal or identifiable details and will never be shared. Our cookies are for the sole purpose of improving the performance of our website for you, the user; this includes allowing us to geo-target our users, to make websites more personal and relevant to you.

Below are the third party tools we use:

Google Analytics

Page views, source and time spent on website are part of the user website activities information we can see with this cookie. This information cannot be tracked back to any individuals as it is displayed as depersonalised numbers; this is in order to help protect your privacy whilst using our website.

Using Google Analytics we can take account of which content is popular, helping us to provide you with reading and viewing materials which you will enjoy and find useful in the future.

We also use Google Analytics Remarketing cookies to display adverts on third party websites to our past site users, based on their past visits. The data we collect will only be used in accordance with our own privacy policy and Google’s privacy policy.

Should you not wish for your website visits to be recorded by Google Analytics, you are able to opt-out with the addition of a browser add-on: tools.google.com/dlpage/gaoptout/

Google Analytics Advertiser

We use Google Analytics Advertiser Features, which helps us to better understand site visitors, via anonymised data. This can include collecting information from:

Google Display Network Impression Reporting
DoubleClick Platform integrations
Google Analytics Demographics and Interest Reporting
Remarketing with Google Analytics

This information is collected via Google advertising cookies and anonymous identifiers, in addition to data collected through the standard Google Analytics implementation. It allows us to understand what type of users visit the site, which then allows us to improve the website’s offerings for a better user experience.

Google AdWords

We use Google AdWords to see which pages led to our users submitting contact forms to us, which allows us to create a more effective marketing campaign, and make better use of our paid search budget.

DoubleClick

We use DoubleClick cookies and remarketing codes on our website to record user activity. The information we collect allows us to create targeted advertising in future work and across Google’s network of partners.

Website Optimiser

Our website optimiser uses cookies to remember your search history. The information collected is anonymous and not personally identifiable, and allows us to generate more relevant results for your searches in the future.

Call Tracking

We use Call Tracking to set dynamic phone numbers on our site. These help us identify how you found the website when you call us and allows us to identify the source that you used to find the website. It gives a better idea of our users’ requirements and lets us tailor our advertising methods in the future.

2. Privacy Policy

For each visitor to our web page, our web server will not hold any information regarding the domain or email address.

If you supply us with your postal address you will only receive the information for which you provided us your address.

Persons who supply us with their telephone numbers will only receive telephone contact from us with information regarding enquiries placed online.

If you do not want to receive emails from us in the future, please let us know by sending us an email at the above address.

3. Personal Identification Information

We may collect personal identification information from users in a variety of ways, including, but not limited to when users visit our site, subscribe to our newsletter or fill out a form, and in connection with other activities, services, features or resources we make available on our site. Users may be asked for, as appropriate: name, email address and phone number.

However, users may visit our site anonymously. We will only collect personal identification information from users if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain site related activities.

Your personal information may be used to inform any promotional information sent to you about third parties that are deemed to be relevant to your needs. Unless we have your permission, or unless required to do so by law, we will never sell, distribute or lease any personal information to a third party.

4. How We Store & Protect Your Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site.

Consumers can have any inaccurate contact information corrected by sending us an email at the above address.

5. Sharing your Personal Information

We do not sell, trade, or rent users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

We may use third party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.

6. Variations to the Policy

From time to time, we may use customer information for new, unanticipated uses that have not been previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our website to notify you of these changes. For these new purposes, we will only use data collected from the time of the policy change forward. If you are concerned about how your information is being used, you should check back at our website periodically.

Customers may prevent their information from being used for purposes other than those for which it was originally collected by emailing us at the above address.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.

For any further information regarding cookies, or our use of cookies, please visit: support.google.com/analytics/answer/2700409?hl=en-GB

Excellent

Metro Removals Ltd

4.9

Based on 43 reviews

See all reviews

review us on

Anthony Bowdidge

Metro moved us from Northants to Oxfordshire and were excellent.

Initial quote was clear and totally accurate for the number of boxes we needed. And we liked that Lee came to assess in person - many others now do video quotes.

Our move included an 8’ snooker table and Lee said they could move this as well, which some others couldn’t.

We had a team or 3 - Dean, Mark and Leyton and they were absolutely brilliant. Careful and considerate with our stuff and worked their socks off all day - including lifting and shifting the snooker table.

The team were just all so nice too - really personable and professional.

Our move was so smooth thanks to Metro and I would totally recommend them and 100% use them again in future.

Malcolm Thomas

Brilliant Service
This is the second move we’ve entrusted to Metro Removals. Lee and his team set the bar very high last time around so it was a no brainer to call them again.

Our move out to storage at short notice was flawless and clean, and we feel confident that our belongings are safe with them while we transition to our new home.

Thank you for another job well done.

Andy Horden

Amazing service, very friendly and professional! Took all the stress out of moving!

Bobby Isom

Metro was able to book us a home move with much uncertainty around a completion date.

The team were efficient, friendly, and took incredible care to ensure our belongings were packed well and transported without being damaged.

Metro was recommended to us by neighbours and friends, and I can see why. I would have no hesitation recommending them myself.

Terry Westgate

We used Metro removals as they were recommended to us and they certainly didn’t let us down. We had very short notice between exchange and moving and they guys dealt with it perfectly. The communication was great, they were professional and handled the items with care. It was also one of the hottest few days of the year and we couldn’t have done it without them

Kim Li-Lakkappa

Metro came highly recommended by a neighbour who used this company recently. Lee was very professional and swift when he carried out the survey. I found his quote to be very reasonable; with the terms and conditions that were clearly stated.
On the day of the move, the team: Dean, Alex, Pez, and Liam, arrived on time and was outstanding in terms of how they worked together to ensure all our furniture were dissembled, assembled, boxes and items were loaded up and off, carefully and safely, especially the Piano! The boys were lovely and trustworthy to move and have in the house! More Importantly, despite being on my own as a woman on the day, I felt safe as they took charge, did their job professionally, respected my belongings and made sure I was stress-free.

I cannot praise these men enough; they worked tirelessly throughout the day and were empathetic to ensure I was okay! Thank you boys!!! 🙏🙏🙏

I HIGHLY RECOMMEND LEE & HIS TEAM!!! Will definitely use them if we ever move again.

Rob James

We had 2 days between exchange and completion and I called Metro Removals and Lee came to quote on the house move. Nothing was an issue, they provided an A* move with communication, price was competitive and the move was done with care and consideration on our timings etc.
honestly couldn’t recommend a better service although I have not had to do it many times 😀 but would 100% use again.
Thanks Lee and the Metro Team.

Terry Maywood

We asked 3 companies to quote for our house move and chose Metro, not just because they had the ‘keenest’ price, but also because of their positive reviews and the professional way our survey was conducted by Lee Paris. The team on day one comprised Steve ( team leader), Dean, Alex, Pez, and Liam, Jacob joined on day two (as Dean was elsewhere). Their care and attention to detail, coupled with their phenomenal work rate, made the job go so smoothly. Day two saw them finish the last vehicle ( already having filled the main, very large one and a smaller one on day one) by just past 10.00 am. At our new house they were so quick to unload all three vehicles and double checking where we wanted everything, yet ultra careful not to damage our new home, that again we were just totally impressed. Thank you very much guys! A job well done! Such a cheerful, polite and positive team! 5*+ service. If we ever move again we will use Metro.

Paula Doddemeade

Metro moved us last Friday 15th march, the whole experience was positive. Great guys hard working pleasant and polite. Highly recommend. Great job.

Richard Hudson

Very professional and friendly.

Steven Paul Candlin

Ann Holyoak

I just wanted to get in touch to say a huge thank to Metro Removals for moving us from Uppingham to Desborough, with a full day off packing on the Thursday and getting as much in the van as possible, to finishing off on the Friday and moving us into our new home you staff, Dean, Liam, Alex and Pez were extremely helpful, willing to go the extra mile and courteous throughout.

We haven’t finished unpacking yet, but so far no breakages and suspect there won’t be any. Well done to you all for a great job done and for the level of customer service we received!

Thank you from the Holyoak Family.

Pippa Hobbs

Metro Removals provide the most amazing Service !! From the 1st Contact to the actual move, they did everything they could to help us at a very stressful time. The quote was competitive and they really delivered on the day. Punctual & professional, they loaded with skill & care. Drafting in additional crew on the move day to make the unload even quicker. Whilst we wont be contemplating another house move anytime soon, anyone that is, we highly recommend a call to Metro as your number one choice for removals.

John Reynolds

We found metro very professional at all times and we have now unpacked and not found any damage. Great job definitely recommend this company 👌

Jo Barber

Metro Removals have just moved us from Northamptonshire to France this week and have been efficient and professional throughout. All items packed well and customs inventory completed for us. Communication excellent from start to finish. Negotiated a very narrow lane expertly. Even the dog enjoyed their company!

Emma Orriss

Excellent service and very easy to work with from the moment I reached out for a quote. Made our move as easy at it could be and all our items were handled extremely carefully. Would recommend to anyone in the area without hesitation.

Mark Temperley

We used Metro Removals in November and they couldnt have been more helpful and efficient. Everything went very smoothly from the original booking to loading the day before and on the day of removal. Its very much a team effort with other staff joining the unloading once they had finished their jobs. Very highly recommended! Thanks to Lee and the team

Luke Parker

Metro removals were fantastic through out, they went above and beyond to ensure our move was as stress free as possible and I couldn’t recommend them highly enough!

Excellent service all round!

Martyn Willows

Excellent service, loaded our belongings efficiently and carefully. At our new home they even carried out some tree surgery to access the entrance. They then worked really hard to u load with the same care. Thank you.

Alison T

We recently used Metro Removals and have to say they were a pleasure to deal with. They were very efficient and the guys were very helpful and a credit to the company!
I have no hesitation in recommending them!!

Linda Morrison

We moved on the hottest day over the year, 40 degress The lads were absolute heros and I would recommed them.

Jenny Childs

Move very efficiently handled. The guys were helpful and polite. Recommended.

Sean Maxwell

Metro removals were excellent.
We had lots of delays with our exchange ( which apparently is quite normal!). Lee was very reassuring that he would fit us in as soon as we had a date, which he did.
We used the packing service which was well worth it. The packers were unobtrusive, quick and excellent, as were the team who moved our belongings into our new house.
We paid for the delay insurance, we did not get our keys until 4.30pm ( which would have cost us more had we not taken it)!
To be highly recommended

Peter Lancaster

What a crew we had to move us. So polite, so helpful, so fast and so professional. We can highly recommened these guys. Brilliant. A big thanks to Lee and his men.

Amy Hayward-Paine

Managed to support my move needs at quite short notice, both for piano moving and a subsequent house move. Following an initial consultation, the team then arrived when expected, on time and were professional from start to finish. They worked non-stop and managed to keep smiling even though we moved in the rain. Would highly recommend.

Paul Cater

Last October we moved to Norfolk and selected Metro Removals as a preferred removal company. This is the second time we have used them after experiencing their unrivalled service back in 2007.
Moving in a pandemic was stressful enough but the communication and responsiveness of Lee was great and the price was reasonable (compared to competitors).
The team on the day were professional, thorough and hard working and we were up and running to a new adventure.
At our new home access was not straight forward but they were brilliantly flexible and again worked hard to move us in without any issues.
Would have no hesitation in recommending the team - selecting them a second time tells you everything about their service and I would use them again if I was in that area and moving.

Craig Read

Excellent service from Dean & his team from us moving out storing our furniture and delivering to our new home the following week.Would
highly recommend for a stress free move.

aca01gh

Brilliant company. Service was impeccable. The team who did our house were brilliant. I would not consider using any other company when moving house.

Dodge Miester

Great guys and very helpful

Deborah Wallis

The company were really patient with the many delays to our moving date. On the day the guys worked so hard to make everything go smoothly. It was a long distance move so they had to sleep in their lorry and unload the next day but their only concern was to make sure we were comfortable. Can't fault them.

Paul Collins

Lee and his team were very professional in all aspects of the move and they were great value compared to other brands. Would highly recommend Metro Removals Ltd to anyone moving or wanting their items stored.

Patricia Gore

great removers had no problems at all

Angela Ostrander

Professional, understanding, and courteous. I cannot thank the guys enough for all of their help on my home removal and storage.

Janice Aitkens

Great guys who did our move last Friday very helpful worked very hard on a very hot day
Thanks to all the team

Meg Swanton

Katrina Pollard

I could not recommend Metro more they moved us from Northamptonshire to Scotland with storage and they were highly professional at all times. Would use again 👍

Harrison Brice

Mark Law

Liz Eady

We would like to say a great big thank you to Sarah and her great team of young men for stepping in at the last minute to bring the contents of our home all the way to Caister on sea Great Yarmouth on 8th May 2018. The young men were very helpful and were continually laughing and good spirits even though it was late into the evening before they were able to make thier way home. Also would like to say thank you for monies paid for breakage again well done to a great company

Jonathan Wren

Darren and the rest of the lads did a great job of making our move as easy as possible. They were very polite and professional throughout the whole day with us. Would highly recommend them to anyone looking to move with a stress free environment. Many thanks to them for all their hard work and effort

Dean Walker

Sophie Clarke